Privacy Policy

Welcome to DeepDry Restoration. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or contact us.

1. Information We Collect

We collect information that you provide to us directly, such as when you contact us. The types of information we may collect include your name, email address, phone number, and any other details necessary to provide with an estimate, service contract, or consultation.

1.1. Personal Information

When you contact us, we collect personal information such as your name, email address, property address, and payment details. This information is used to fulfill your contract, process payments, and communicate with you about your project.

1.2. Usage Data

We may also collect information on how you access and use our website. This data may include your IP address, browser type, device information, pages visited, and other diagnostic data. Usage data helps us understand how our customers interact with our website, allowing us to improve user experience and optimize our services.

2. Use of Information

The information we collect is used for the following purposes:

To provide esimates, contracts, or process payments.
To communicate with you about your project, and customer support inquiries.
To analyze website usage and improve our services.
To comply with legal obligations and enforce our terms and conditions.

3. Sharing of Information

We may share your information with third parties in the following situations:

3.1. Service Providers

We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling our contract, and conducting other business activities. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

3.2. Legal Compliance

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can manage your information by contacting us. Additionally, you may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

If you have any questions about this Privacy Policy, please contact us at [Your Contact Information].